Privacy Policy

We collect information that you provide directly to us, as well as information that we gather automatically when you use our working capital analysis services. This helps us provide you with personalized financial insights and improve our platform's effectiveness.

Personal Information You Provide

When you register for our services, request consultations, or communicate with us, we may collect personal details including your name, email address, phone number, company information, and financial data relevant to your working capital analysis needs.

Automatically Collected Information

Our systems automatically collect certain technical information when you visit our website or use our services. This includes IP addresses, browser types, device information, and usage patterns that help us understand how our platform is being used and identify areas for improvement.

We use the information we collect to provide you with working capital analysis services, improve our platform, and communicate with you about your account and our services. Your data helps us deliver personalized insights and maintain the security of our systems.

We operate under the principle of data minimization – we only collect and use the information necessary to provide our services effectively. We don't use your personal data for purposes unrelated to our financial education and analysis services.

We understand that your financial information is sensitive. We don't sell your personal data to third parties, and we only share information in specific circumstances that directly support our service delivery or when required by law.

Service Providers

We work with trusted third-party service providers who help us deliver our platform and services. These partners include cloud hosting providers, payment processors, and analytics services. All service providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as in response to court orders, legal proceedings, or regulatory requests. We'll notify you of such disclosures when legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity. We'll provide notice and ensure your privacy rights are protected throughout any such transition.

Protecting your financial information is paramount to our operations. We've implemented comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our systems use industry-standard encryption for data transmission and storage. All sensitive information is encrypted both in transit and at rest, using advanced encryption protocols that meet or exceed industry standards for financial data protection.

Access Controls

We maintain strict access controls, ensuring that only authorized personnel can access your information on a need-to-know basis. All access is logged and monitored, and our team members undergo regular security training.

Regular Security Assessments

We conduct regular security audits and vulnerability assessments to identify and address potential security risks. Our security measures are continuously updated to address emerging threats and maintain the highest levels of protection.

While we implement robust security measures, it's important to remember that no system is completely immune to security risks. We encourage you to use strong passwords and protect your account credentials to help maintain the security of your information.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods are based on the type of information and the purpose for which it was collected.

Retention Periods

Account information and service data are typically retained while your account remains active and for a reasonable period afterward to facilitate potential reactivation. Financial analysis data may be retained for longer periods as required by Australian financial services regulations.

Automatic Deletion

We've implemented automated systems to delete certain types of data after predetermined periods. For example, system logs and temporary files are automatically purged according to our data lifecycle policies.

Deletion Upon Request

When you request deletion of your account or specific information, we'll remove your data from our active systems within 30 days. Some information may be retained in backup systems for a limited additional period before being permanently deleted.

While our primary operations are based in Australia, some of our service providers and technology infrastructure may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Transfer Safeguards

Any international transfers of your personal data are conducted under appropriate legal frameworks, such as adequacy decisions or standard contractual clauses that provide equivalent protection to Australian privacy standards.

Cloud Services

We use reputable cloud service providers who maintain data centers in multiple jurisdictions. These providers are contractually obligated to maintain appropriate security measures and comply with applicable privacy laws regardless of data location.